Case Study:
Dominican Republic
Tourism Complex
- Tourism Industry
Challenge
Mitigate theft and robbery targeting properties and tourists at one of the most important tourism complexes in the Dominican Republic, with daily foot traffic of over 13,000 people. (The complex includes over 2,000 villas, an international airport, and a marina.)
Management
- Assess the threat, existing controls, and vulnerabilities to determine the level of risk.
- Redesign the corporate security strategy to align with the threat level, business model, and best practices in tourism security.
- Consolidate physical security, electronic security systems, and surveillance operations across eight different business units into a unified effort.
- Monitor the implementation progress of the security plans and their impact on reducing incident rates.
Results
- Reengineering of the surveillance system, shifting to area-based control.
- Retraining of the security force.
- Design and integration of access control systems.
Security Management
Over 245
Private investigations conducted
Over 8250
Reliability assessments performed
Over 2435
Security guards trained
Over 247
Certified supervisors
Over USD$4.2MM
Managed in security projects
80%
reduction in theft and robbery incidents in the villas
0
%
Increase in Property Value
Proven Capabilities
Security